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Online Banking

 


Security Center 

We are dedicated to empowering you with the knowledge and tools to stay safe in the evolving digital world. We are here to help you protect your personal information and assets with resources and tips to enjoy a safer experience. 

TRUST

Depend on our integrity for financial peace of mind.

 

AWARENESS

Stay educated and aware against deceptive practices. 

 

BE PROACTIVE 

Take action through resources and tips before an attack comes. 

 

 

Report Fraud

If you or a loved one has become a victim of a fraud or scam, click here for more information or to contact us immediately. 

CLICK HERE

 

Security Resources

Several different forms of fraud and scams can happen to anyone anywhere at any time. With the right information and awareness, you can make informed decisions, safeguard your finances, and secure your personal information. Join us in our mission to arm yourself with knowledge and together, let's outsmart fraudsters and create a safer digital world. 

FRAUD LIBRARY 

Explore our library of resources to protect yourself from the latest FRAUD and SCAMS out there now.

LEARN MORE

BANKS NEVER ASK THAT 

Know your bank by browsing useful videos and learning how to spot scams to stay alert. 

LEARN MORE

 

Ways to Protect Yourself

 

Protect your Identity  

The COVID-19 Pandemic has led consumers to increasingly turn to digital payments. Now more than ever, it's important to protect yourself before you become a victim.

  • Report any suspected fraud to your bank immediately. FNCB Bank can be reached by calling 1-877-879-3622.
  • Use online banking to protect yourself. Monitor your financial accounts regularly for fraudulent transactions. Sign up for text or e-mail alerts from your bank for certain types of transactions, such as online purchases or transactions of more than $500.
  • Beware of phishing scams. Never give out personal financial information in an e-mail or over the phone unless you have initiated the contact.
  • Don't share your secrets. Don't provide your Social Security number or account information to anyone who contacts you online or over the phone. Protect your PINs and passwords and do not share them with anyone.
  • Shred sensitive papers. Shred receipts, banks statements and unused credit card offers before throwing them away.
  • Keep an eye out for missing mail. Fraudsters look for monthly bank or credit card statements or other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen.
  • Monitor your credit report. Order a free copy of your credit report every four months from one of the three credit reporting agencies at www.annualcreditreport.com
  • Protect your computer. Make sure the virus protection software on your computer is active and up-to-date. When conducting business online, make sure your browser's padlock or key icon is active. Also look for an “s” after the “http” to be sure the website is secure.
  • Protect your mobile device. Use the passcode lock on your smartphone and other devices. Before you donate, sell or trade your mobile device, be sure to wipe it clean using specialized software or using the manufacturer's recommended technique.
  • Beware of Spoofing. Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.
  • FNCB will NEVER call you to request information you received via text. Also, we will never pressure you reset your online banking login password.
  • Never give an unsolicited caller remote access to your computer.

What to do if you are a victim 

If you believe you are a victim, please consider the following actions:

  • Call your bank and credit card issuers immediately so they can close your accounts.
  • Contact the fraud unit of the three credit reporting agencies. Place a fraud alert on your credit report and consider placing a credit freeze so the criminal can't open new accounts. The fraud unit numbers are:
    Equifax: 1-800-525-6285
    Experian: 1-888-397-3742
    TransUnion: 1-800-680-7289
  • Report the fraud to the Federal Trade Commission at consumer.gov/idtheft or call 1-877-438-4338.
  • File a police report.
  • Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles and phone numbers in case you need to re-contact them or refer to them in future correspondence.

OUR MISSION: To make your banking experience simply better.

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