Online Banking Features
Frequently Asked Questions
What do I need in order to use FNCB Online Banking?
In order to use FNCB Online Banking you will need an FNCB deposit account and register for FNCB Online Banking.
If I make a transfer or withdrawal, how soon are the funds transferred or taken out of my account?
FNCB Online Banking is in real time, which means that as soon as you make a transaction between accounts inside your online banking profile, the results can be seen immediately by viewing the Account Balances screen.
What is the maximum amount that I can transfer or withdraw at one time?
You can transfer as much as is available in your account.
When I pull a history of my transactions from an account, how many records can I view at once?
The maximum amount of transactions that can be viewed at once is 100. Account history begins 60 days prior to your initial online access.
What information do I need to have ready when I Contact FNCB with a problem or question?
In order for FNCB to assist you as efficiently as possible, try to have the following information available when contacting us:
Who do I contact if I have a problem with my online banking?
The FNCB Customer Care center can be reached Monday through Friday from 8:30 a.m. to 5:00 p.m. EST and on Saturday from 9:00 a.m. to 12:00 p.m. EST at 1-877-879-3622.
I can't access the login screen. Why?
An inability to access the login screen could be the result of not having the correct version of a browser. We recommend using the latest versions of Chrome, Internet Explorer, Firefox, or Safari.