How to Contact Customer Care

For your convenience, FNCB Customer Care Representatives are available to answer many of your banking questions over the phone. When you call our locally based Customer Care Center at 1-877-879-3622 between the hours of 8:30 a.m. and 5:00 p.m. EST (Monday through Friday) or between 9:00 a.m. to 12:00 p.m. EST on Saturday, you'll get friendly, personalized service from knowledgeable and well-trained banking professionals who live and work in your community - not a never-ending maze of automated voice mail options.

Available Services

  • Account balance and transaction information
  • Make changes to your accounts
  • Assistance for FNCB Online transactions
  • Product information
  • Accept loan applications

You may also contact us via e-mail: customerservice@fncb.com

Lost or stolen debit card?

If you are calling to report a lost or stolen debit card, please call 1-800-472-3272.

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